Terms of Service

Last Updated: November 3, 2025

1. Acceptance of Terms

By accessing and using ORCAai's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

ORCAai provides analytics and data visualization services for direct-to-consumer (DTC) brands. Our platform aggregates, analyzes, and presents business metrics to help you make informed decisions.

3. User Accounts

To access our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Data Usage

By using our services, you grant us permission to access, process, and analyze your business data as necessary to provide our services. We will handle your data in accordance with our Privacy Policy.

5. Payment Terms

Subscription fees are billed in advance on a recurring basis. You agree to pay all fees according to the pricing plan you select. All fees are non-refundable except as required by law.

6. Intellectual Property

All content, features, and functionality of the ORCAai platform are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

ORCAai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page.

9. Contact Information

If you have any questions about these Terms of Service, please contact us through our website.